3.0 Introduction

Understanding the different ways that people naturally behave is key to us making the right adaptations to our own behaviour. We do this and we can dramatically improve collaboration and productive working relationships.

This understanding also allows leaders to use that knowledge to influence others toward the outcome desired by the organisation. It helps leaders connect with all levels. The outcome of this module is less conflict, both with internal and external stakeholders, and clear and honest communication.

What You’ll Learn:

• The 4 basic styles of behaviour in the workplace
• How we perceive ourselves in the context of our behavioural style
• How we are perceived by others in our behavioural style
• The positive impact we can achieve through adapting our behavioural style
• Simple ways to connect with different behavioural styles
• How to reduce conflict and improve clear and honest communication.