FAQs

I don't have a Paypal but I want to enroll. What should I do?

Our website is integrated with Paypal only at the moment. But you may reach out to Krysta – krysta.fox@changeosity.com and inform her about your situation. She will provide you with other options for you to be able to enroll.

I already enrolled to a course, but it says I am not yet enrolled.
Send your payment receipt to support@changeosity.com  and we’ll get this sorted out.
How do I start my course?

Login to your dashboard and…

1. Go to your My Account 

2. You’ll see what course/s you have access to.

3. Click on the course and it will take you right to the course page or…

4. Click on the down arrow (expand) to start with the modules on your course. 

How do I change my profile picture?

Our Learning Management System is partenered with Gravatar, Globally Recognized Avatar. You upload it and create your profile just once, and then when you participate in any Gravatar-enabled site, your Gravatar image will automatically follow you there. Click here to set up your Gravatar.

What is my password?

The credentials are sent to your registered email as soon as you successfully enrolled to a course. The username along with your password is indicated on your welcome email.

How do I change my password?

If you are logged in, go to…
1. My account
2. On the sidebar, click on Account Details.

If you are logged out, and you forgot your password, go to…

1. Login page
2. Click on Lost Password.
3. Enter your registered email address.

If any of these methods don’t work for you, please email support@changeosity.com

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